AOL

Be Mindful of the Turtle's Shell

Be Mindful of the Turtle's Shell

We need to take a lesson from the turtle. Not everyone is going to be as supportive as we'd want. Not everyone is going to recognize the value of the long term vision we have. Some might sling some arrows, and having a hard exterior shell to protect us will be paramount.

The Model Flywheel: TBM Part 6

The Model Flywheel: TBM Part 6

IT is the engine that needs to turn for our business to be successful, and in so many ways, we're the flywheel at the center of our products and services.

Goals of an IT Financial Model: TBM Part 5

Goals of an IT Financial Model: TBM Part 5

Here are 8 goals for creating an IT financial model: 1. Most Financially Transparent Organization at the company 2. Represent The Real Cost of Technology 3. Provide Value 4. Map Costs to a Service Catalog 5. Be 100% Data Driven 6. Limit Caveats 7. Hit Your Monthly Deadlines 8. Drive Accountability

Technical Debt - Part 3 - Data Center Strategy, DTC For Sale

Back in the expansion of AOL's dial-up business in the

A day with TEALS kids

AOL's Dulles, VA campus hosted a field trip on May

January 2013 Innovation Talk

Humans have long demonstrated a capacity for creativity and innovation that have had monumental effects on the world. To have these types of impacts takes many trials and errors, a high level of courage, and a willingness to sometimes stand alone with a new idea.

Technical Debt - Part 2 - Making the monthly payments

Back in March 2012 I wrote an article [https://stay-curious.ghost.io/

Technical Debt - Part 1 - Stop accumulating debt

Much of the material I found when searching for "technical debt&

Fishing for caveats, making goals

Every year as the calendars roll toward January, we start to talk

Mental Effort Archive

Improving user experience during a server outage

There is some irony in the fact that developers spend an inordinate amount of time polishing the guts of the content into an appealing look and feel, while most error messages display the cryptic, confusing details to the user.